A FULL REFUND will be made on every valid Computicket, subject to the following conditions:
- Valid Computicket tickets can be refunded at any Computicket outlet, up to the day before the event date / date of the ticket.
- On the day of the event / date of the ticket, refunds are only authorised by Pines Resort and not at any Computicket outlet. No cash refunds. EFT’s only. Please provide banking details.
- All refunds on the day of the event, must be presented or emailed to [email protected] before 4pm.
- Once Computickets are exchanged for wrist bands, no refunds will be given.
The following steps can be taken:
- The ticket can be presented at the Resort on the day of the event, and a refund will be authorised, subject to a validation procedure. No cash refunds. EFT’s only. Please provide banking details.
- Should you not be able to present the ticket at the Resort on the day of the event, please email us at [email protected], the details of the tickets including the barcode number (TC******) and your banking details.
Should you exceed the deadline above for refunds on the day of the event, then normal CPA rules will apply, and 100% of the ticket value will be forfeited.